Where History Meets Southern Hospitality




Booking & Payment

• All reservations must be paid in full at the time of booking.

• We enforce a strict no-cancellation, no-refund policy due to our limited availability.

• Guests may request one complimentary date change if done at least 5 days before the original check-in date.

• Rescheduled bookings are non-refundable and non-transferable.

• If booking on behalf of another guest, please ensure they receive all relevant check-in and policy details.


About the Property

Captain’s Castle is a unique and historic inn.

Please note:

• The property is not wheelchair accessible.

• Uneven surfaces and staircases are present throughout.

• Those with mobility concerns or seniors may find navigation challenging.  

We’re happy to answer questions about accommodations before booking!


Private Events

Looking for a venue with vintage charm?

We host:

• Weddings

• Retreats

• Reunions

• Intimate gatherings

Ask us about Captain’s Cove, our cozy space for smaller events.  Customized pricing available—just reach out!


Reservations & Special Requests

• Book directly via our website, call (903) 949-5182, or message us.

• We’re happy to assist with room selection and availability.

• Celebrating something special? Tell us in advance—we love surprises and thoughtful touches!


Check-In & Check-Out

• Check-in: 3:00 PM – 10:00 PM

• Check-out: 11:00 AM sharp

Early check-in or late check-out may be available upon request.

Note: Late departures without prior approval will incur a full night’s room charge.


Breakfast

• We currently do not offer daily breakfast, but we’re happy to recommend local favorites.

• Weekend dinners may be available upon request for an additional fee.


Alcohol Policy

We welcome the responsible enjoyment of alcoholic beverages.  However:

• Excessive intoxication or disruptive behavior is strictly prohibited.

• Any damage caused will result in a charge of 5x the item’s value.

• Management reserves the right to remove guests from the premises with no refund.


Quiet Hours & Visitors

• Quiet time: 11:00 PM – 7:00 AM (excludes scheduled events)

• Visitors must depart by 11:00 PM and be pre-approved by management.


Smoking & Vaping

Captain’s Castle is a non-smoking and non-vaping property indoors.

• Outdoor designated areas are available.

• A $500 cleaning fee will apply for any indoor violations.

Thank you for helping us preserve the elegance and integrity of this historic home.

 

Children

Well-behaved children are welcome, but must be under adult supervision at all times.

If you’re traveling with young kids, please check with us to ensure your room is a good fit.


Pet Policy

We welcome friendly dogs (in select rooms only) with:

• Prior approval

• A small pet fee

• Must be under control at all times

Contact us ahead of time to arrange pet-friendly accommodations.


Amenities & Comfort

All rooms feature:

• Private bathrooms

• Wi-Fi & Smart TVs

• Mini-fridges & Keurigs

• Plush towels & linens

• Climate control (AC/heat)

Please note:

Due to insurance restrictions, heat-generating appliances like hair dryers are not provided—feel free to bring your own.

• Ice available in the Main House

• Complimentary refreshments served in Captain’s Cove

• Guests are invited to explore historic areas of the property

• Paranormal tours are offered on select weekends!


Parking & Emergencies

• Guest parking available in the rear lot

• In case of emergency:

Dial 911

Text our front desk: (903) 949-5182


Guest Responsibilities & Safety Notice

Captain’s Castle is a historic building and may present inherent risks.

By confirming your reservation, you acknowledge:

 • You accept full responsibility for any damage caused by you or your guests.

• Damage to linens or carpets from vomit, blood, or other bodily fluids will result in full replacement costs.

• The Inn assumes no liability for injuries sustained on the property.


Chargebacks

• Unauthorized or unjustified chargebacks will be disputed.

• If found invalid, charges will be reinstated and a $50 administrative fee will be added.

• If payment is reversed and not resolved, a theft report will be filed with local authorities.


Lost & Found

• We do not ship lost items.

• Guests must arrange pickup.

• Items left unclaimed after 30 days will be considered abandoned and become property of the Inn.



Need Help Before Arrival?

Text us anytime at (903) 949-5182—we’re here to help!


We look forward to welcoming y’all to the magic and mystery of Captain’s Castle Inn.


Come experience the stories, charm, and warm hospitality of East Texas.

 

Welcome to Captain’s Castle Inn!


We’re delighted you're considering a stay with us! Our historic property is full of charm, and we want to ensure your experience is both enjoyable and relaxing. Please take a moment to review the following details to help you plan your visit.